Founded by serial entrepreneur Muddu Sudhakar, Aisera uses artificial intelligence to automate customer service and IT service tasks. The company was founded in 2017 and has seen a year-on-year growth of over 300%. The company claims that its customer base includes more than 75 million users. The company has secured federal, state, military, and defense agencies several Fortune 1000 customers, including Grant Thornton, Zoom, Workday, McAfee, Chegg, Carta, Dave, and others.

Aisera announced a $90M Series D round led by the growth equity business of Goldman Sachs Asset Management, Thoma Bravo, Khosla Ventures, and Menlo Ventures. The startup has raised a total of $164.5M in funding over 4 rounds.

About the Aisera.
  • Industry: Software
  • Tags: AI, Automation, SaaS, Customer Service, IT
  • Business Model: SaaS
  • Customer Model: B2B
  • Website: www.aisera.com
  • Legal Name: Aisera

Data updated as of February 26, 2025.